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National Collection Manager

PaytmPayments company
Noida, IndiaSenior
Operations & Strategy

About the role

Lead collections team to achieve targets and manage productivity.

  • Lead the collections target and control collection flow for specified area.
  • Handle large team of collection officers, their productivity and performance.
  • Key Responsibilities To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
  • Ensured documented feedback.
  • Ensure Adequate feet on Street availability/bucket wise /segment wise.
  • Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.
  • Monitoring performance against set parameters and weekly review with Collection executives.
  • Requirements People Management Skills.
  • More than 12+ years of relevant experience in Collections role.
  • Demonstrated Success and achievement orientation.
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Level:Senior

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