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Implementation Manager

BenchlingR&D Platform company
Zurich, SwitzerlandMid
Sales & Account Management

About the role

Implementation Managers develop customer solutions for research teams.

  • Implementation Managers work with customers to develop a deep understanding of their R&D processes and roll out solutions that transform how their research teams work together.
  • Key Responsibilities Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.
  • Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.
  • Requirements MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.
  • At least 2 years of experience in a lab or R&D setting, ideally in antibody discovery or strain engineering or process development.
  • Software Implementation experience, preferably with a SaaS software company.
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Level:Mid

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