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Technical Account Manager

CartesiaVoice AI company
BangaloreMid
Sales & Account Management

About the role

Manage technical relationships with enterprise customers in India.

  • The Technical Account Manager will own the enterprise customer technical relationship from signed contract through production and beyond.
  • Key Responsibilities Own the full post-sale technical relationship for a book of India-based enterprise accounts.
  • Drive customers to go-live with urgency and precision.
  • Independently triage customer technical issues and route to the right internal owner.
  • Requirements 6+ years of experience in technical account management, customer success, solutions engineering, or a related customer-facing technical role at a high-growth B2B company.
  • Genuinely technical: can read API docs, understand system architecture, triage integration issues, and hold a real conversation with an engineer.
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