Client Consultant
Hinge HealthTelemedicine company
United StatesMid
Tiger Global Management
Coatue
Insight Partners
Bessemer Venture Partners
Atomico
Sales & Account Management
About the role
TL;DR
Support enterprise clients to drive retention and expansion.
- •Client Consultants support enterprise and large-market clients to drive retention and expansion by delivering consultative solutions and aligning cross-functional resources.
- •Key Responsibilities Manage retention plans and identify risks to secure renewals.
- •Identify expansion opportunities and build business cases.
- •Cultivate relationships with HR leaders and key stakeholders.
- •Analyze client goals and recommend tailored solutions.
- •Coordinate across Sales, Product, Marketing, and Partnerships.
- •Requirements 5+ years in Account Management, Client Success, or Sales.
- •Experience with digital health or MSK solutions preferred.
- •Proven track record driving retention and expansion.
- •Strong communication and presentation skills.
- •Bachelor's degree or equivalent experience.
Required skills
Customer ServiceCommunicationAccount ManagementBusiness DevelopmentSalesTeam ManagementLeadershipProject ManagementCritical ThinkingProblem SolvingPresentation Skills
Domain expertise
healthcare