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Senior Manager, Customer Success at Otter.ai — San Francisco

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Senior Manager, Customer Success

Otter.aiAI-powered transcription company

San Francisco·Manager

Spectrum Equity

Horizons Ventures

Draper Associates

GGV Capital

Draper Dragon Fund

NTT DOCOMO Ventures

Sales & Account Management

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About the role

TL;DR

Lead and scale the Customer Success organization at Otter.ai.

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Required skills

Customer SuccessTeam ManagementLeadershipProject ManagementSales

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Details

Level: Manager
Experience: 5+ years
Work type: onsite
Posted: 2026-06-11

Company snapshot

AI-powered transcription company

Otter.ai, Inc. is an American transcription software company based in Mountain View, California. It develops speech-to-text transcription applications using artificial intelligence and machine learning, offering a collaborative note-taking app for meetings, interviews, and lectures.

Category: AI-powered transcription and meeting notes
Stage: Series B
Employees: 200
HQ: Mountain View, United States
Founded: 2016
Funding: $73M

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