Travel Support Engineer

Build AI-powered support tools for millions of travelers.

• •Shape the future of AI-powered support at Duffel, building tools that millions of travelers rely on.
• •Key Responsibilities Build full-stack features with React, TypeScript, Next.js, and Elixir.
• •Partner with designers to create self-service tools travelers will love.
• •Connect internal and external systems to make support feel seamless.
• •Automate repetitive tasks so your colleagues can focus on the problems only humans can solve.
• •Experiment with AI and automation, helping shape how we use cutting-edge tech to improve real-world experiences.
• •Requirements Thinks about the people using your product, not just the code.
• •Loves breaking complex problems into simple, elegant solutions.
• •Is curious about AI and automation and excited to bring it to life in real products.
• •Can explain technical ideas in plain English so everyone understands.