Senior Manager, Revenue Support Team

Leads US Financial Services Pre-Sales, shaping strategy and scaling operations.

• •The Senior Manager, Pre-Sales (US FS Team) shapes regional and segment strategy, scales pre-sales operations, and leads a team comprising both Team Leads and Individual Contributors.
• •This is a senior leadership role with responsibility for the operational rhythm, performance outcomes, and long-term scalability of the US Financial Services Pre-Sales function.
• •Key Responsibilities Shape regional and segment strategy for the US Financial Services Pre-Sales function.
• •Partner closely with the Head of Global Pre-Sales to define organisational design and execution strategy.
• •Drive transformation initiatives across process, structure, and tooling.
• •Own the talent strategy for the unit: hiring plans, career paths, promotion frameworks, role design, and job descriptions.
• •Develop and grow people managers, coaching Team Leads to become strong, independent leaders.
• •Requirements 7+ years of work experience in sales or client success, with a minimum of 3–4 years in people management.
• •Demonstrated ability to shape organizational strategy and influence cross-functional stakeholders at a senior level.
• •Experience designing and operationalizing scalable pre-sales or customer success processes.