Strategic Account Executive - Food Service

Drive growth and expansion for enterprise Food Service customers.

• •The Strategic Account Executive, Food Service is a relationship-driven, consultative role responsible for owning a portfolio of named enterprise Food Service customers and driving long-term growth, expansion, and product adoption.
• •Key Responsibilities Own the strategic relationship for a portfolio of enterprise Food Service customers, with accountability for growth, expansion strategy, and long-term account health Partner with Customer Success Managers to align on goals, delivery, adoption, and overall engagement strategy Serve as a trusted advisor to customer executives across operations, IT, payments, and digital teams Lead Executive Business Reviews and QBRs focused on outcomes, adoption, and expansion opportunities Identify and drive cross-sell, upsell, and global expansion opportunities within Food Service environments Requirements 10+ years of experience in a customer-facing role such as Strategic Account Management, Account Management, Customer Success, Solutions Consulting, or similar At least 5 years of experience supporting the Food Service industry Experience supporting enterprise customers in payments, fintech, SaaS, or commerce technology Proven ability to manage executive-level relationships within complex, multi-location organizations Strong understanding of how technology and payments impact Food Service operations and guest experience