Customer Success Manager

Help customers realize value from their investment in Coconut Software.

• •Customer Success Managers help customers realize value from their investment in Coconut Software.
• •They focus on post-implementation success, driving adoption, and leading strategic conversations.
• •Key Responsibilities Own a mixed portfolio of customer accounts.
• •Build strong relationships with key stakeholders.
• •Lead strategic conversations and translate product usage into value stories.
• •Requirements Build trust quickly and create strong relationships.
• •Naturally curious and data-informed.
• •Comfortable with both high-touch and scaled customer success motions.