Senior Director, Client Success
Maven ClinicTelemedicine company
New York, United StatesDirector
General Catalyst
Sequoia
StepStone Group
Oak HC/FT
Icon Ventures
Dragoneer Investment Group
Sales & Account Management
About the role
TL;DR
Lead and scale the Enterprise Client Success team, driving strategic vision and client retention.
Required skills
Customer SuccessAccount ManagementStakeholder ManagementLeadershipTeam ManagementCoachingMentoringCommunicationProblem SolvingAnalytical ThinkingCritical ThinkingSalesforceHubSpotCRMExcel
Nice-to-have skills
PowerPointGoogle AnalyticsGA4WorkdayGreenhouseLeverMarketoSlackNotion
Domain expertise
healthcare
Tech stack
Customer SuccessAccount ManagementStakeholder ManagementSalesforceHubSpotCRMExcelPowerPointGoogle AnalyticsGA4WorkdayGreenhouseLeverMarketoSlackNotionAsanaLinearMonday.comAirtable