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Customer Success Manager

BliroConversation Intelligence company
Munich, GermanyMid
Sales & Account Management

About the role

Manage customer relationships and drive product adoption at Bliro.

  • The Customer Success Manager will own customer relationships, drive product adoption, and ensure customer satisfaction at Bliro's Munich office.
  • Key Responsibilities Manage and grow customer accounts.
  • Onboard and train customers on the product.
  • Act as primary customer contact and advocate internally.
  • Drive adoption, retention, and expansion opportunities.
  • Requirements Experience in customer success or account management.
  • Strong communication and stakeholder management skills.
  • Ability to run onboarding and implementation processes.
  • Fluent in relevant languages for customer interaction.
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Level:Mid

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