Manager of High Touch Customer Success
AshbyRecruitment Software company
United StatesManager
Thrive Capital
Founders Fund
Y Combinator
Elad Gil
Jeff Weiner
Lee Fixel
Sales & Account Management
About the role
TL;DR
Manage and develop a team of CSMs to ensure customer success and drive adoption.
Required skills
Customer SuccessTeam ManagementCoachingProduct ManagementCustomer OnboardingImplementation ManagementStakeholder ManagementProblem SolvingAnalytical ThinkingCommunicationLeadership
Nice-to-have skills
SalesforceHubSpotCRMExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouse
Benefits & perks
Equity, Unlimited PTO, Family Leave, Education Budget, Health Insurance, Equipment Budget
Tech stack
Customer SuccessProduct ManagementImplementation ManagementSalesforceHubSpotCRMExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketo