Construction Client Manager

Serve as the primary point of contact for clients, ensuring successful adoption and value realization.

• •Doxel is seeking a Construction Client Manager to serve as the primary point of contact for clients, ensuring successful adoption and value realization of Doxel's solutions.
• •This role is crucial for building strong client relationships and driving customer satisfaction.
• •Key Responsibilities Manage and nurture relationships with key construction clients.
• •Oversee client onboarding, training, and ongoing support.
• •Identify opportunities for upselling and cross-selling Doxel's services.
• •Collaborate with internal teams to address client needs and resolve issues.
• •Track client health and proactively manage risks to ensure retention and growth.
• •Requirements Proven experience in client management, account management, or customer success, preferably in the construction or technology sector.
• •Excellent communication, interpersonal, and presentation skills.
• •Ability to understand client needs and translate them into actionable solutions.