Operations Controller

Operations Controller to lead real-time operational authority and decision-making for Waymo's autonomous driving network.

• •Waymo Operations is seeking an Operations Controller to lead real-time operational authority and decision-making for Waymo's autonomous driving network.
• •This hybrid role involves maintaining situational awareness, managing disruptions, and synchronizing regional strategies to ensure safe and efficient operations.
• •Key Responsibilities Act as the designated authority on shift for Waymo's network, maintaining end-to-end situational awareness.
• •Evaluate and triage network disruptions, making timely decisions during incidents and safety-critical events.
• •Partner closely with Regional Market Leads to align network-level priorities with market-level realities.
• •Manage crisis communications with clarity and authority during high-pressure situations.
• •Coordinate with Product, Engineering, and Operations teams for seamless incident response.
• •Requirements 12+ years of experience making decisions in real-time, mission-critical operational environments.
• •Proven track record of high-judgment decision-making under extreme pressure with data-driven arguments.
• •Experience leading cross-functional event response in high-stakes environments.