Senior Manager, Contact Center Operations (Hybrid)
OnDeckSmall Business company
Hybrid
First Round Capital
Khosla Ventures
Sapphire Ventures
Google Ventures
Contour Venture Partners
RRE Ventures
About the role
- •We are interested in every qualified candidate who is eligible to work in the United States.
- •However, we are not able to sponsor visas or take over sponsorship at this time.
- •About the Role: The Senior Manager, Contact Center Operations is a high-level operations role responsible for the end-to-end performance and long-term strategy of multiple Contact Center functions (Service, Application Support, Loan Processing, Collections and Complaints) across all relevant P&Ls.