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Operations Coordinator

Serve RoboticsRobotic Delivery company
San Jose, United StatesMid
Operations & Strategy

About the role

Ensure smooth daily operations of commercial delivery network.

  • As an Operations Coordinator, you will ensure the smooth daily operations of our commercial delivery network.
  • Your focus will be on executing strategies, managing daily activities, and identifying process improvements to enhance efficiency, reliability, and scalability.
  • Key Responsibilities Oversee and execute daily deployments, coordinating between Field Agents and Piloting teams.
  • Monitor live operations and resolve issues in real time, escalating as needed.
  • Ensure compliance with standard operating procedures, safety protocols, and quality measures.
  • Track and report key operational metrics to measure efficiency and identify areas for improvement.
  • Support onboarding and training of new Operations Associates.
  • Requirements Bachelor's degree or equivalent experience (3+ years in operations, logistics, or customer service).
  • Strong organizational, collaboration, and problem-solving skills.
  • Ability to work independently with minimal supervision and remain calm under pressure.
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Tech stack

Excel

Match insights

Tech:Excel
Level:Mid

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