Operations Coordinator
Serve RoboticsRobotic Delivery company
San Jose, United StatesMid
Operations & Strategy
About the role
Ensure smooth daily operations of commercial delivery network.
- •As an Operations Coordinator, you will ensure the smooth daily operations of our commercial delivery network.
- •Your focus will be on executing strategies, managing daily activities, and identifying process improvements to enhance efficiency, reliability, and scalability.
- •Key Responsibilities Oversee and execute daily deployments, coordinating between Field Agents and Piloting teams.
- •Monitor live operations and resolve issues in real time, escalating as needed.
- •Ensure compliance with standard operating procedures, safety protocols, and quality measures.
- •Track and report key operational metrics to measure efficiency and identify areas for improvement.
- •Support onboarding and training of new Operations Associates.
- •Requirements Bachelor's degree or equivalent experience (3+ years in operations, logistics, or customer service).
- •Strong organizational, collaboration, and problem-solving skills.
- •Ability to work independently with minimal supervision and remain calm under pressure.
Tech stack
Excel
Match insights
Tech:Excel
Level:Mid