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Customer Success Manager, EPM

PigmentAI Business company
San Francisco$150K - $165KMid
Sales & Account Management

About the role

Ensure high adoption and business value for Pigment customers, focusing on Enterprise accounts.

  • Join Pigment to ensure customers achieve high adoption and business value from using Pigment, focusing on high-value Enterprise accounts.
  • Key Responsibilities Manage customer implementations of Pigment, ensuring high adoption.
  • Navigate through multiple departments to expand use cases and business value.
  • Deliver presentations and trainings, provide recommendations, and optimize engagement.
  • Requirements BA/BS degree required, MBA or advanced degree preferred. 3 years of experience in customer success, account management, or similar role.
  • Proven track record of managing high-volume Enterprise-level accounts.
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