Host Communications Channels Lead

Manage content management systems and workflows for Airbnb's host communications.

• •The Host Communications Channels Lead will manage content management systems and internal content workflows for Airbnb's host communications.
• •Key Responsibilities Build, QA, and deploy content for host in-app messaging, email, and the Resource Center.
• •Configure and publish in-app messaging using reusable modules and personalization tools.
• •Maintain content standards and workflows to ensure consistency and quality.
• •Requirements 5+ years of hands-on content management in large-scale digital platforms.
• •Experience analyzing and improving publishing workflows and campaign operations.
• •Experience working cross-functionally with product, engineering, design, and data teams.