About the role
Lead Ethos's Conversational AI product for life insurance.
- •Lead Ethos's Conversational AI product to define voice, roadmap, and cross-channel experiences for voice and text in life insurance.
- •Key Responsibilities Define conversational narrative, tone, and editorial sensibility across channels.
- •Set multi-year vision and roadmap; prioritize build vs buy decisions.
- •Drive segment-by-segment launches with QA, compliance, and handoffs to humans.
- •Establish evaluation infrastructure and conversational intelligence with analytics.
- •Requirements Product leadership for conversational AI and cross-channel experiences.
- •Experience defining roadmaps, sequencing opportunities, and stakeholder management.
- •Ability to design evaluation rubrics, A/B test, and iterate on dialogue quality.
Match insights
Level:Director