VOC Research Executive

Support user research and voice-of-customer initiatives for Paytm Money.

• •We are looking for a VOC Research Executive to support user research and voice-of-customer initiatives for Paytm Money.
• •Key Responsibilities Manage and maintain focus groups across different investor and trader cohorts for qualitative and quantitative research initiatives.
• •Conduct research with internal and external users to derive actionable insights for business and product teams.
• •Coordinate research operations including vendor payments, user incentive distribution, and participant management.
• •Requirements Minimum 4 years of Research and Analytics, with Stock Broking Industry experience.
• •Strong communication and stakeholder management skills.
• •Basic understanding of qualitative and quantitative research methodologies.