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Sr Customer Technical Lead

IvaluaSpend Management company
SingaporeSenior
Software Engineering

About the role

Provide high-level technical expertise to resolve issues and ensure compliance.

  • Act as the primary technical interface for regional delivery teams, providing high-level expertise to unblock technical issues and navigate security and performance compliance.
  • Key Responsibilities Act as the primary technical interface for regional delivery teams.
  • Lead high-level technical discussions with the Customer's IT and Security departments.
  • Manage the technical communication loop during critical incidents.
  • Requirements Strong technical expertise in Infrastructure, Security, and Performance.
  • Excellent communication skills to manage diverse regional expectations.
  • Ability to perform deep-dive analysis and correlation of logs and metrics.
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Level:Senior

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