About the role
Support internal teams, investigate product issues, and design training sessions.
- •The Product Knowledge Manager will support internal teams, investigate product issues, and design training sessions.
- •Key Responsibilities Handle incoming requests from internal teams.
- •Investigate product bugs and limitations.
- •Partner with Product Managers and Tech on solutions.
- •Design training sessions for onboarding and continuous learning.
- •Build and maintain internal documentation.
- •Requirements Background in engineering, Computer Science, or Master's in economics/finance with a tech/banking specialization.
- •Initial experience in project management, product, tech support, or ticketing.
- •Comfortable with context switching and a fast-paced environment.
- •Owner mindset and key soft skills.
Match insights
Level:Mid