Senior Manager, Product Outcomes

Lead product outcomes strategy, ensuring customer value realization from product investments.

• •The Senior Manager, Product Outcomes will lead the team responsible for bridging the gap between product innovation and customer value realization.
• •This role requires a highly autonomous leader who can operate effectively in ambiguity, proactively identify opportunities, and build structure where it does not yet exist.
• •Key Responsibilities Lead, coach, and develop a team of Product Outcomes Managers.
• •Define and evolve the Product Outcomes team strategy, operating model, and repeatable frameworks.
• •Own product-line adoption measurement and improvement across the Product Outcomes team.
• •Partner closely with Product leadership to influence roadmap decisions.
• •Drive cross-functional alignment across Product, PMM, Enablement, Solution Engineering, Customer Success, Support, Professional Services and Value Engineering.
• •Requirements 10+ years of experience in SaaS, technology, Product, Customer Success, Solutions Consulting, GTM Operations, or related functions. 3+ years of people management experience.
• •Experience partnering closely with Product teams and influencing product strategy.
• •Strong cross-functional leadership skills and ability to influence senior stakeholders.