Background Screening Specialist, Truework

Audit and QA specialist for Truework, ensuring data accuracy and compliance.

• •Truework provides access to crucial employment, income information, and asset information needed for mortgage loans, apartment rentals, background checks, and more.
• •We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus.
• •Key Responsibilities Audit completed verification reports against Report QA rulesets, validating identity and entity matching, field completeness, internal consistency, and reasonableness of data.
• •Execute Outreach QA reviews on a randomized sample of manual-source verifications (email, fax, phone, third-party providers), ensuring required actions are logged, follow-ups meet cadence expectations, and communications meet tone and professionalism standards.
• •Document QA outcomes precisely (pass, soft fail, hard fail, warning), citing evidence and rule references to enable rapid fixes and learning feedback loops.
• •Collaborate with Outreach and Transcription team leadership to resolve discrepancies, coach to standard work, and reduce repeat errors over time.
• •Requirements Experience with or interest in QA, operations auditing, or compliance within background screening, VOE/VOI lending, HR operations, or similar data-sensitive environments.
• •Detail orientation with structured note-taking and the ability to cite evidence for each QA finding; strong written communication and professional etiquette.
• •Analytical judgment to distinguish between soft fails and hard fails, escalate appropriately, and recommend course corrections.
• •An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.