Manager, Customer Success (B2B)
TonalFitness Technology company
Toronto, CanadaManager
Sapphire Ventures
Softbank Vision Fund
L Catterton
Dragoneer Investment Group
Kindred Ventures
Cobalt Capital
Sales & Account Management
About the role
TL;DR
Leads B2B customer success team, manages complex hardware installations, and builds playbooks for retention and growth.
Required skills
Customer ServiceNegotiationLeadershipProject ManagementAnalytical ThinkingCritical ThinkingTechnical LeadershipBusiness DevelopmentSalesB2B SalesRevenue OperationsAccount Management