Autonomous Vehicle Operations Specialist II
May MobilityAutonomous Vehicles company
Arlington, United States$55,000 - $75,000 USDMid
Toyota Ventures
BMW i Ventures
NTT Group
Mirai Creation Fund II
Cyrus Capital Partners
State Farm Ventures
Operations & Strategy
About the role
TL;DR
Ensure safe and positive rider and operator experiences by coordinating AV logistics and support.
- •As an Autonomous Vehicle (AV) Operations Specialist II, you will ensure a safe and positive experience for riders and operators by coordinating daily logistics and supporting autonomous vehicles.
- •You will report directly to the Site Operations Manager and play a vital role in exceeding customer satisfaction expectations.
- •Key Responsibilities Ensure operations follow rigorous safety guidelines and foster a culture of safety.
- •Monitor vehicle health and operations using company tools.
- •Collaborate with engineers to troubleshoot and handle escalations impacting operations.
- •Coach autonomous vehicle operators and train new operators.
- •Represent May Mobility to external parties during demonstrations and site visits.
- •Requirements 3+ years of experience in a fast-adapting and customer-focused environment. 3+ years of supervisory or leadership experience.
- •Driver's License.
- •Strong technical aptitude and ability to learn new software and processes.
Nice-to-have skills
Business Operations
Domain expertise
automotive
Benefits & perks
Comprehensive healthcare suite including medical, dental, vision, life, and disability plans, Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available, Rich retirement benefits, including an immediately vested employer safe harbor match, Generous paid parental leave as well as a phased return to work, Flexible vacation policy in addition to paid company holidays, Total Wellness Program providing numerous resources for overall wellbeing