About the role
Guide clients from onboarding to renewal and expansion.
- •You'll be the face of Legora for our clients post-sale, guiding them from onboarding through adoption, expansion, and renewal.
- •Key Responsibilities Own the customer journey for a growing book of highly intellectual clients.
- •Lead onboarding and implementation, ensuring clients are set up for success from day one.
- •Proactively drive product adoption and usage through structured enablement, regular check-ins, and tailored success plans.
- •Requirements 5-7 years of experience in Engagement Management, client advisory, account leadership, or similar roles.
- •A track record of driving customer retention, expansion, and satisfaction.
- •Experience working with legal, compliance, or other regulated/complex industries and clients.
Match insights
Level:Mid