Customer Success Manager, Enterprise - East
ChainguardSoftware Supply company
Remote$130,000Mid
Kleiner Perkins
IVP
Redpoint Ventures
Lightspeed Venture Partners
Sequoia Capital
Spark Capital
Sales & Account Management
About the role
TL;DR
Post-sales contact for commercial customers, driving onboarding, adoption, and value realization.
Required skills
Customer SuccessAccount ManagementEnterprise SalesStakeholder ManagementCustomer OnboardingImplementation ManagementSales OperationsPipeline ManagementProblem SolvingAnalytical ThinkingCommunicationLeadership
Nice-to-have skills
Product ManagementAgileScrumKanbanUser ResearchA/B TestingRoadmappingPRDsOKRs
Domain expertise
cybersecuritydeveloper-tools
Benefits & perks
Flexible & Remote-First Culture, Stock options, 100% Covered Health Insurance, Flexible Time Off, Paid Parental Leave
Tech stack
PythonJavaScriptTypeScriptGoBashReactNode.jsAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceSlackSalesforceHubSpotProduct ManagementAgileScrumKanbanUser ResearchA/B TestingRoadmappingStakeholder ManagementPRDsOKRs