Senior DevOps Engineer

Ensure robustness and efficiency of AI infrastructure, collaborating with ML teams for deployment and monitoring.

• •Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale.
• •We help mid-market and enterprise companies manage routine calls to save teams time and resources.
• •Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35% more calls answered compared to non-AI operators 45 million calls handled with a 99.9% uptime Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
• •Senior DevOps Engineer Location: Berlin/Remote Job Type: Full-Time Experience Level: Senior About the Role As a DevOps Engineer, you will ensure the robustness and efficiency of our infrastructure that supports AI-driven speech technology platforms and large language models.
• •You will collaborate closely with machine learning teams to streamline the deployment, monitoring, and maintenance of complex models that enhance our products' capabilities.
• •Responsibilities: Develop and manage a scalable and secure infrastructure for deploying TTS, STT, LLM and Web applications.
• •Create and maintain CI/CD pipelines for continuous integration and deployment of various services.
• •Monitor and analyze system performance and resolve any issues to ensure reliability and efficiency.
• •Who You Are: Proficient with major cloud platforms: Google Cloud Platform (GCP) as the primary provider, with additional experience supporting workloads across AWS and Azure.
• •Strong expertise in containerization and orchestration technologies, including Docker and Kubernetes Infrastructure as Code (IaC) experience using Terraform to design, deploy, and maintain scalable and reliable cloud infrastructure.