Senior Renewals Specialist, Federal

Manage and grow existing customer base within government agencies.

• •Hack The Box is seeking a Senior Renewals Specialist focused on the Federal sector.
• •This role is crucial for managing and growing our existing customer base within government agencies.
• •Key Responsibilities Manage the renewal process for federal accounts, ensuring high retention rates.
• •Build and maintain strong relationships with key stakeholders in federal agencies.
• •Identify upsell and cross-sell opportunities within existing accounts.
• •Collaborate with sales and customer success teams to develop renewal strategies.
• •Track and report on renewal metrics and forecasts.
• •Requirements Proven experience in renewals, account management, or customer success, specifically within the Federal sector.
• •Strong understanding of the government procurement process.
• •Excellent communication and negotiation skills.