About the role
Resolve overdue bills and collect payments for GoodLeap.
- •GoodLeap is a technology company providing financing and software for sustainable solutions.
- •They are seeking a Bilingual Collections Specialist to resolve overdue bills and collect payments.
- •Key Responsibilities Increase the collection of outstanding payments.
- •Identify accounts with overdue payments and find solutions to bring loans current.
- •Maintain daily, weekly, and monthly collection and metric goals.
- •Conduct outbound/inbound calls with clients to resolve debts.
- •Ensure compliance with collections policies and procedures.
- •Requirements 1-2 years of direct experience in credit and collections.
- •Knowledgeable in sales, negotiation, and persuasion tools.
- •Excellent verbal and written communication skills.
Tech stack
ExcelPowerPoint