Regional Collections Manager - Senior Manager - Lending Collections
PaytmPayments company
Ahmedabad, IndiaManager
Operations & Strategy
About the role
Manage collections operations for a specified region in lending.
- •Lead collections operations for a specified region in lending, manage teams and agencies to achieve collection targets and control case flow.
- •Key Responsibilities Achieve area collection targets and manage non-starters.
- •Control case flow and ensure documented feedback.
- •Manage field operations and bucket/segment-wise coverage.
- •Drive productivity and performance of collection officers and agencies.
- •Support officers on legal/police issues and oversee background checks and training.
- •Requirements 8+ years of relevant collections experience.
- •Strong people management and leadership skills.
- •Excellent communication and negotiation skills.
- •Experience in monitoring performance and setting productivity parameters.
Match insights
Level:Manager