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Customer Success Manager - Brazil

dLocalPayments company
BrazilMid
Sales & Account Management

About the role

Drive growth for global companies in emerging markets.

  • Fuel the growth of global companies in emerging markets.
  • Key Responsibilities Act as the primary architect of long-term relationships.
  • Be the internal catalyst for change, translating client feedback into actionable improvements.
  • Build and own Customer Success methodologies and team initiatives.
  • Prioritize the discovery of customer needs and deployment opportunities.
  • Interact and work together with different areas of the company.
  • Requirements Analytical Power: Use data and advanced Excel skills to tell a story and prove value to stakeholders.
  • Agility: Thrive in the "dLocal speed." Be a proactive multi-tasker.
  • Proven Track Record: 3+ years of experience in a B2B Customer Success role.
  • Communication: Fluent in English.
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Level:Mid

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