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Tasker Success Manager

TaskRabbitOn-demand Home company
London, United KingdomMid
Operations & Strategy

About the role

The Tasker Success Manager nurtures Taskers and improves their performance on the platform.

  • The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform.
  • Key Responsibilities Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle.
  • Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance.
  • Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually, at every stage of the Tasker lifecycle.
  • Requirements Strong data fluency to communicate performance insights and business impact to various teams and leadership.
  • Demonstrated ability to design and lead experiments to improve supply alignment and Tasker success.
  • Experience in leading community engagement efforts and fostering a vibrant and inclusive community.
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Level:Mid

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