Director, Design

Lead Loop's design function through a pivotal transition to autonomous operational intelligence.

• •The Director of Design will lead Loop's design function through a pivotal transition: from designing interfaces that merchants navigate to designing systems that act on their behalf.
• •Key Responsibilities Oversee 6-8 individual contributors, as well as agencies, spanning product design, brand/marketing design, and research.
• •Empower the design team through mentorship, critique, and building an adaptable culture needed to build with and for AI-first products.
• •Embrace a multifaceted role where you'll take ownership of both strategy and execution as Loop transitions from reactive tooling to autonomous operational intelligence.
• •Requirements 7+ years of Product and UX Design experience, with meaningful exposure or hands-on experience in brand and research. 5+ years of team leadership and management in design, ideally through a significant product platform shift.
• •E-commerce or fintech experience is highly valued, particularly in environments where design shapes high-stakes transactional trust.