Fleet Operations Supervisor

Supervises fleet operations, maintenance, and team management for autonomous delivery robots.

• •The Fleet Operations Supervisor is responsible for the maintenance, repair, and uptime of Serve’s autonomous delivery robot fleet in their assigned market.
• •Key Responsibilities Perform hands-on repairs and preventive maintenance on robots to meet uptime SLAs.
• •Lead and mentor a team of local robot technicians; oversee shift planning, performance, and development.
• •Maintain an organized and efficient depot environment.
• •Requirements 5+ years of technical repair experience, ideally with robotics or automotive equipment. 1+ years of experience hiring, leading and growing technicians or frontline operations teams.
• •Proven experience in scaling programs, processes, or repair operations.