Help Desk
Parallel WirelessOpenRAN Telecommunications company
Remote
DN Capital
EchoVC Partners
Highland Capital Partners
Pine Creek Capital
First Star Ventures
New
About the role
- •IT HelpDesk Technician (Full-Time, On-Site) What You'll Do Serve as a representative of the IT Department by providing exceptional customer service and ensuring the timely resolution of support requests.
- •Provide Level I and Level II technical support in a fast-paced, dynamic environment.
- •Serve as the primary point of contact for end users, supporting hardware, software, networking, and account-related issues throughout the entire support lifecycle.