Senior Customer Success Manager

Drive customer success and satisfaction for wildfire detection technology.

• •Pano AI seeks an experienced Senior Customer Success Manager to help serve both new and existing clients during an exciting early growth phase of the business.
• •Key Responsibilities Help serve both new and existing clients.
• •Navigate and negotiate complex regulatory and buying environments.
• •Drive customer success and satisfaction.
• •Collaborate with cross-functional teams to ensure client needs are met.
• •Develop and implement customer success strategies.
• •Requirements Experience in climate tech, safety, or disaster relief.
• •Passion for the environment and wildfire detection.
• •Strong negotiation and regulatory navigation skills.
• •Excellent communication and interpersonal skills.