Senior Product Manager
AssembledWorkforce Management company
San Francisco, United StatesSenior
New Enterprise Associates
Emergence Capital
SignalFire
Salesforce Ventures
Basis Set Ventures
Stripe
Product
About the role
TL;DR
Senior Product Manager to own scheduling and forecasting, applying AI to customer support operations.
- •Product Management at Assembled articulates the most important problems to solve in a way that will delight customers and grow the business.
- •You will partner closely with support teams at the world's best brands and regularly meet with prospects to learn about their problems.
- •Key Responsibilities Work directly with prospects and customers to understand their needs and represent Assembled.
- •Own scheduling and forecasting end-to-end, setting the vision and driving the roadmap.
- •Apply AI to make high-stakes, high-repetition decisions faster, smarter, and more automated.
- •Build for enterprise complexity, understanding customer constraints like SLAs and channel mix.
- •Lead and mentor junior PMs, raising the bar on product thinking and ways of working.
- •Requirements 5+ years of product management experience in enterprise B2B SaaS.
- •Strong analytical and technical product skills, with a deep understanding of data and technical details.
- •Experience at a growing, venture-backed startup with evolving teams and business needs.
- •Strong written and verbal communication skills.
- •Customer-first mindset with strong discovery and communication skills.
Required skills
Product ManagementGo-to-MarketCustomer DiscoveryRoadmappingLLMsProduct StrategyAgileScrumKanbanUser ResearchA/B Testing
Domain expertise
productivityai
Benefits & perks
Medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credits for professional development, wellness, Assembled customers, and commuting, Paid parental leave, Onsite work model with catered lunches everyday (M–F), snacks, and beverages, 401(k) plan enrollment
Tech stack
Product ManagementGo-to-MarketCustomer DiscoveryProduct AnalyticsCompetitive AnalysisRoadmappingStakeholder ManagementPRDsOKRsAgileScrumKanbanUser ResearchA/B TestingLLMsPythonJavaScriptTypeScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluence