Professional Services Manager

Lead the Professional Services program for Bigblue.

• •As Head of Professional Services, you will build and lead this new function from the ground up: designing offers, structuring delivery, and ensuring execution at scale.
• •Key Responsibilities Design and launch Bigblue’s Professional Services program.
• •Deliver structured, high-impact advice to merchants.
• •Create and track performance metrics.
• •Generate and structure company knowledge.
• •Requirements 5+ years of experience in consulting, professional services, or implementation.
• •Customer-obsessed, with a strong sense of ownership.
• •Strategic and hands-on.
• •Fluent in English and ideally French or Spanish.