Senior Customer Success Manager

Guide companies to data-driven success as a trusted advisor.

• •As a Senior Customer Success Manager, you’ll guide Fortune 500 companies and innovative startups to data-driven success, becoming their trusted advisor and driving measurable ROI.
• •You will shape the future of data governance, foster meaningful relationships with industry leaders, and leave a lasting impact on the global data community.
• •Key Responsibilities Uncover customers' unique needs and propose strategic solutions to maximise value from Atlan.
• •Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
• •Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
• •Requirements Proven experience in Customer Success or Client Consulting roles focused on data/technology solutions.
• •Strong understanding of the data ecosystem and technologies like Snowflake, BigQuery, Tableau, Looker, dbt etc.
• •Experience driving renewals and identifying expansion opportunities.