Field Operations Supervisor

Manage field operations and troubleshoot robots.

• •Lead field operations technicians, troubleshoot robots, and manage team performance.
• •Key Responsibilities Hire, train, and develop a team of field operations associates Lead daily operations, ensuring smooth deployment and retrieval of robots.
• •Monitor and evaluate staff and robot fleet performance to meet KPIs and service operational objectives.
• •Collaborate cross functionally with the organization to identify pain points and product needs to increase efficiencies in operations Troubleshoot, diagnose and repair robots using hardware and software tools.
• •Requirements 5+ years of experience hiring and managing a team of 5+ employees in operations, hardware, logistics, or a related field. 5+ years in field operations, delivery, logistics, or technical support.
• •Strong oral and written communication skills.
• •High-level interpersonal skills to work effectively independently and across all levels of the organization.
• •Ability to work weekends, evenings, and holidays on-site.