About the role
Lead large, complex initiatives in LATAM for successful implementation and value realization.
- •The Senior Engagement Manager leads large, complex initiatives in Latin America (LATAM) for successful implementation and value realization.
- •Key Responsibilities Strategic Leadership: Independently scope and lead large, complex initiatives.
- •Advanced Selling: Drive the full-cycle sales of Professional Services & Training programs.
- •Account Growth: Identify and pursue upsell and cross-sell opportunities.
- •Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize targets.
- •Customer Sentiment: Proactively monitor customer sentiment and take corrective actions.
- •Requirements 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles.
- •Deep understanding of PS&T offerings and Databricks architecture.
- •Proven track record of managing large-scale program plans.
- •Ability to travel up to 25-50% as required.