Senior Engagement Manager, Client Success

Build strong client relationships and drive client success.

• •Stepful is seeking a Senior Engagement Manager to join their Client Success team.
• •This role focuses on building strong relationships with clients and ensuring they achieve maximum value from Stepful's services.
• •Key Responsibilities Manage a portfolio of clients, driving adoption and satisfaction.
• •Develop and execute success plans tailored to client goals.
• •Act as a trusted advisor, providing strategic guidance and support.
• •Collaborate with internal teams to address client needs and feedback.
• •Identify opportunities for client growth and expansion.
• •Requirements Proven experience in client success, account management, or a related client-facing role.
• •Excellent communication, interpersonal, and problem-solving skills.
• •Ability to manage multiple client relationships and priorities effectively.