Associate Customer Operations Manager
OmnipresentEmployer of company
CanadaMid
Sales & Account Management
About the role
Associate Customer Operations Manager responsible for building and maintaining client relationships.
- •You'll be the face and voice of Deel for our clients, both internally and externally.
- •In this dynamic role, you'll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth.
- •Key Responsibilities Manage and foster relationships with client accounts as part of our growth function Build relationships and strategically navigate clients through their experience journey Train your clients on Deel processes and how to navigate the Deel platform successfully to compliment their needs Lead your client interactions with product adoption and future growth in mind, bringing the discussion back to Deel core value propositions Strengthen relationships with your accounts, solving their challenges and helping to eliminate and uncover churn Requirements You are a passionate business builder at heart You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business You are not afraid to get your hands dirty to deliver projects You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team
Match insights
Level:Mid