Delivery Experience Insights & Experimentation Lead
HelloFreshMeal Kit company
Hybrid
HV Capital
Rocket Internet
Phenomen Ventures
Kinnevik AB
Baillie Gifford
Upfront Ventures
About the role
- •The role: What's in the Box Delivery is one of the most visible moments in a customer's HelloFresh experience, and how we shape it has a real impact on both customer satisfaction and cost-to-serve.
- •As part of the European Network Team, you will own the experimentation and learning agenda that helps us understand what customers actually value, and where that value is worth the operational trade-off.
- •You'll be the connective tissue between Analytics, Tech, Commercial, and Network Operations, turning experiments run in one market into insights that inform decisions across all of Europe.