Customer Success Manager
PatlyticsPatent Intelligence company
New YorkSenior
8VC
Alumni Ventures
Next47
Gradient
Liquid 2 Ventures
Myriad Venture Partners
Sales & Account Management
About the role
TL;DR
Drive customer success strategy, enhance processes, minimize churn, and increase growth for AI-powered patent workflow solutions.
Required skills
Customer SuccessAccount ManagementLeadershipCommunicationProblem SolvingAnalytical ThinkingLLMs
Nice-to-have skills
LLMs
Domain expertise
legaltechaiproductivity
Benefits & perks
Medical, Dental, Vision, 401(k), Remote work environment, Competitive compensation, Equity grants
Tech stack
LLMs