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Engagement Manager, Mid Market

LegoraAI & company
New YorkManager
Sales & Account Management

About the role

Drive client success and expansion for mid-market accounts.

  • As an Engagement Manager, you'll be the face of Legora for a portfolio of mid-market accounts, owning the end-to-end client journey from rollout through adoption, expansion, and renewal.
  • Key Responsibilities Be the face of Legora for a portfolio of mid-market accounts, owning the end-to-end client journey.
  • Build tailored success plans grounded in each client's goals and context.
  • Drive adoption through structured enablement and trusted advisory relationships.
  • Lead renewals and drive expansion, identifying growth opportunities.
  • Get ahead of risk, monitoring health metrics and usage signals.
  • Requirements 5+ years in management consulting, client advisory, a customer-facing role in B2B SaaS, or the legal field.
  • A track record of driving measurable adoption, retention, and expansion.
  • Strong stakeholder instincts and EQ, comfortable engaging at all levels of a client organization.
  • Exposure to legal teams, regulated industries, or legal tech a plus; the curiosity to learn complex environments fast is essential.
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