Senior Product Manager
AssembledWorkforce Management company
New York, United StatesSenior
New Enterprise Associates
Emergence Capital
SignalFire
Salesforce Ventures
Basis Set Ventures
Stripe
Product
About the role
TL;DR
Drive data accuracy and integration strategy for AI and human collaboration.
- •Assembled seeks a Senior Product Manager to own onboarding, integrations, and analytics for its contact-center platform, driving data accuracy, activation, and integration strategy to support AI and human collaboration.
- •Key Responsibilities Work directly with prospects and customers to discover needs and validate solutions.
- •Own AI-powered workforce setup and onboarding experience.
- •Shape strategy to scale and deepen integrations across the support ecosystem.
- •Ensure analytics, core metrics, and reporting are accurate and actionable.
- •Lead and mentor junior PMs and promote high product quality.
- •Requirements 5+ years product management experience in enterprise SaaS.
- •Experience at a growing, venture-backed startup or similar environment.
- •Strong analytical and technical product skills, comfortable with data and integrations.
- •Experience building analytics or data-driven products for business users.
- •Excellent written and verbal communication and customer discovery skills.
Required skills
Product ManagementCustomer DiscoveryProduct Analytics