Strategic Customer Success Manager

Drive product adoption and retention for large enterprise accounts using Dataiku's AI platform.

• •Serve a portfolio of large enterprise accounts to drive product adoption, expansion, and retention using Dataiku's AI platform.
• •Act as the internal voice of the customer and collaborate across teams to deliver measurable value.
• •Key Responsibilities Manage assigned enterprise accounts and stakeholder relationships.
• •Translate business use cases into data science solutions and value assessments.
• •Drive adoption through engagement strategies and success reviews.
• •Identify expansion opportunities using customer health analytics and support renewals.
• •Requirements 7-15 years in account management, customer success, or consulting.
• •Strong communication and presentation skills.
• •Deep knowledge of data science project lifecycle and AI maturity.
• •Based on the US East Coast (Northeast preferred).